Refund Policy
Return & Exchange Policy
At HPR, we want you to have the best shopping experience. If you're not completely satisfied with your purchase, we offer the following return and exchange policy:
Returns (Valid for 3 Days)
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You can request a return within 3 days of receiving your order.
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The product must be unused, in its original packaging, and with all tags intact.
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Returns will only be accepted in case of defects, wrong items, or sizing issues.
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Refunds will be processed as store credit or back to the original payment method after inspection.
Exchanges (Valid for 7 Days)
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You can exchange your product within 7 days of delivery.
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Exchanges are only allowed for size or color issues, provided the item is unused and in its original condition.
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If the requested size/color is unavailable, you may opt for a store credit or choose a different product of the same value.
Process for Return/Exchange
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Email us at [your email] or WhatsApp [your number] with your order details.
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Our team will review your request and provide further instructions.
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Once the return/exchange is approved, we will arrange a pickup.
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Refunds or exchanges will be processed once we receive and inspect the item.
Note:
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Items on sale or under special promotions may not be eligible for return/exchange.
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Shipping charges (if any) are non-refundable.
For any questions, feel free to contact us at [your support email].